Intruder Alarm Maintenance
Ensuring your alarm system is properly maintained is crucial to keeping your premises safe from intrusion all year round
Multiple Levels of Maintenance
Even if your current alarm system isn’t with us, we can still provide a competitive quotation for your alarm maintenance. Contact us today for a no obligation free site survey
24 / 7 call out Support
We are able to take over your current and existing maintenance contracts should you require so.
All maintenance enquiries are picked up and resolved promptly.
With over 50,000 installations in the North West region you will have the peace of mind that your security system, no matter how large or small, will always be in safe hands with Mono Fire and Security.
Frequently Asked Questions
If you have any problems with your alarm please contact our Service & Maintenance line on 0161 786 2645 where a colleague will be able to assist you 24/7.
There are four ways to arm and disarm your intruder alarm. You can do this via your control panel, just key in your alarm code into the panel to arm the alarm and do the same again to disarm. You can also use your remote key fob by pressing the button corresponding to the action you want to take or if you have a proximity tag, you can arm/disarm your alarm by presenting the tag to the reader.
Every Mono alarm that is currently maintained by ourselves has a priority response time of 4 hours or less. You can contact us directly on 0161 786 2645
Every alarm that we install has a battery backup which usually will last up to 8-12 hours depending on the battery charge.
Should your alarm activate, our operators in our Alarm Receiving Centre will contact you or your nominated key holders to inform you. The alarm system must be a confirmed alarm and have a Police URN meaning two devices have to activate before being passed to the Police to attend
We are a NSI Gold provider, meaning we fully comply to the National Security Inspectorate British and European regulations. This means all of our installed alarms are installed and maintained to the highest possible standards.
This is simply a visual indication that your alarm system is live. if you would like to speak with our service team you can contact them on 0161 786 2645
We have multiple options available to make it as simple and easy as possible for you to pay your annual maintenance fee. Contact us on 0161 786 2645 to find out how we can help.
I would especially like to give feedback on the support Dale has given in the fitting of the alarm.
He is a credit to Mono, being very customer focused and diligent in wanting to get the job right.
He certainly has gone above and beyond our expectations as a contractor and as a consequence we would be more than happy to recommend your company to any other establishment.
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